Retail


Retail Manager

Retail managers look after their store. They motivate staff to achieve sales targets, organise promotional events and monitor industry trends.

Department Manager

Department managers usually work within larger stores and often manage staff. They also manage particular areas within the store e.g. clothing or fruit and veg (produce).

Retail Buyer

Retail buyers choose products for shops to sell. They usually buy stock for particular departments e.g children’s wear.

 

Visual Merchandiser

Visual merchandisers design eye catching product displays, store layouts and shop window displays, Their aim is to maximise and encourage sales.

Store Supervisor

Store supervisors usually supervise a section within a store taking direction from managers. Supervisors sometimes manage staff.

Store Detective

Store detectives are tasked with minimising theft within stores. They sometimes pose as shoppers. Stores also usually have uniformed security staff.

 

Customer Services

Customer service staff answer customer queries and complaints. They might communicate face to face, over the phone or via emails.

 

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